Standard printer

ALIX lets you print labels on a standard printer (8.5 × 11 paper), without a dedicated label printer. The print job is sent directly to the printer, without a preview window. This page covers the prerequisites, enabling the feature, creating a Standard label template, and printing.

Prerequisites

Before you begin, make sure that:

• The printer is installed in Windows and working.
• JSPrintManager is installed on the computer (see the Install JSPrintManager section).
• You are using Google Chrome (recommended).

Install JSPrintManager

JSPrintManager is the software that lets ALIX communicate with your standard printer.

1. Open the Neodynamic download page: https://www.neodynamic.com/downloads/jspm/
2. Select Version 3, then the JSPM for Windows tab.
3. Download the version matching the client’s computer:
4. Windows 32-bit for a 32-bit system.
5. Windows 64-bit for a 64-bit system.
6. Unified Installer (32/64 bit) if unsure: it covers both architectures.
   
7. Once the file is downloaded, follow the installer’s instructions.
8. Then make sure JSPrintManager is running on the computer.

Google Chrome: allow local network access

If you are using Google Chrome, you must enable local network access in the browser settings for ALIX to detect your printer.

1. Open Chrome’s Settings, go to Privacy and security, and then Site settings.
   
2. Click “smart.alix.ai” in Recent Activity, or by clicking View permissions and data stored across sites.
   
3. Find the Local network access and choose Allow.
   
   

 

Enable the Standard printers configuration

Note: this configuration is disabled by default. It must be enabled for standard printers to appear in ALIX.

1. In Settings, go to Configurations -> General.
2. Enable the Standard printers configuration.
   

 

Print on a standard printer

Note: It is not possible to select a standard printer if the chosen label has no Standard template.

1. Print an inventory label in the Inventories module.
2. In the print wizard, select the desired label.
3. In the Standard printers section, select your printer.
   
4. Confirm to start printing.

Note: printers already detected as label printers (Dymo, Zebra) do not appear in the standard printers list.

Troubleshooting

Symptom	Likely cause	Solution
No standard printer appears in ALIX	The Standard printers configuration is not enabled	Enable it in Settings -> Configurations -> General (see Enable the Standard printers configuration).
The configuration is enabled, but no standard printer appears	The browser is blocking local network access	Follow the steps in Google Chrome: allow local network access.
The standard printer cannot be selected (greyed out)	The chosen label has no Standard template	Add a Standard template to the label (see Create a Standard label template).
My printer appears as Dymo or Zebra, not as a standard printer	Printers detected as label printers are excluded from the standard list	Normal behavior: a printer is only offered once.