ALIX – Smart Assistant

ALIX – Smart Assistant

ALIX – Smart Assistant

AI in ALIX - Available now

ALIX Smart Assistant: AI that's part of your software, not bolted on top of it

The ALIX Smart Assistant is a conversational AI built natively into ALIX.
Not a chatbot add-on, not a separate tool. Ask questions in plain language and get answers linked directly to your live transactions, your documentation, and the manufacturing knowledge your team needs to run a better shop floor.

Native integration — not a chatbot add-on

How is the ALIX Smart Assistant different from other AI tools?

Most AI assistants sit on top of your software.
The ALIX Smart Assistant is woven into the platform itself which means its answers don't just inform you, they take you somewhere.

Deep integration means clickable answers.

When the Smart Assistant references a transaction, a work order, or a production lot, it generates a direct link that navigates the left-panel menu to that exact record, no searching, no copy-pasting, no context switching.

Live transaction links

Answers include clickable links to the exact transactions mentioned: work orders, lots, purchase orders, sales orders. One click navigates directly to the record in the left-panel menu.

Documentation with direct links

When you ask how to do something in ALIX, you get a plain-language summary plus a link to the full documentation page with screenshots and step-by-step instructions.

General manufacturing knowledge

Ask about lean manufacturing, production best practices, capacity planning, or any operational topic. The Smart Assistant draws on broad manufacturing expertise, not just your data.

Who uses it and why

Built for every role on the production floor

The Smart Assistant is designed for the whole team. From the shop floor to the front office.

Floor operators

Check instructions, verify lot status, or navigate to a work order, all without leaving their station or asking a supervisor.

Supervisors and foremen

Get a real-time snapshot of production, spot delays, and jump directly to the transactions that need attention.

New users

Learn how to use ALIX on the job and get step-by-step guidance with links to full documentation, right inside the platform.

Managers and owners

Ask about performance, lead times, or operational best practices and get answers grounded in your data and in manufacturing expertise.

What's coming next

The Smart Assistant is getting smarter
Here are some insights

The current version of the ALIX Smart Assistant answers questions, links to transactions, and surfaces documentation. The next versions go further toward an assistant that can act, detect, and anticipate.

NOW AVAILABLE

Ask & navigate

COMING SOON

Detect & alert

ON THE ROADMAP

Act & transact

FURTHER AHEAD

Plan & project

Conversational data access

Ask questions in plain language and get answers tied to your live production data, with direct links to transactions and documentation.

Anomaly detection & alerts

The Smart Assistant proactively flags unusual patterns — a lot running significantly over time, a resource consistently underutilized, a delivery date at risk before it's missed.

Transaction execution

Move beyond asking and navigating. Instruct the Smart Assistant to create a work order, record a production entry, or update a lot status directly from the conversation.

AI-assisted planning

Let the Smart Assistant suggest production schedules, reorder points, or capacity adjustments based on your historical data and current constraints.

Projections & scenario planning

Ask "what if we take this order?" or "can we hit this deadline with current capacity?" and get data-backed projections to support faster, more confident decisions.

Frequently asked questions about the ALIX Smart Assistant

What is the ALIX Smart Assistant?

The ALIX Smart Assistant is a conversational AI built natively into the ALIX MRP platform. It lets users ask questions in plain language to access live production data, get step-by-step guidance on using ALIX, or explore general manufacturing best practices. All from a single interface, without leaving the platform.

What happens when the Smart Assistant mentions a transaction?

Answers that reference specific transactions : work orders, lots, purchase orders, sales order , include direct links. Clicking a link navigates the left-panel menu straight to that record, so you can review the full details without any manual searching.

Can I ask questions beyond my own production data?

Yes. The Smart Assistant also answers general questions about manufacturing operations, lean manufacturing, production best practices, and more. It draws on broad manufacturing expertise, not just the data in your ALIX instance.

Is this a chatbot add-on or is it built into ALIX?

It is built directly into ALIX not an add-on, not a third-party chatbot layered on top. The Smart Assistant is natively integrated into the platform, which is what enables it to generate clickable links to live transactions and navigate the interface on your behalf.

Can the Smart Assistant help me learn how to use ALIX?

Yes. When you ask a how-to question, the Smart Assistant provides a plain-language summary of the steps and includes a direct link to the relevant ALIX documentation page with complete screenshots and the full feature walkthrough.

Is the Smart Assistant available now, and does it cost extra?

The ALIX Smart Assistant is available now for all ALIX customers. It is included in the platform, no separate module to purchase, no add-on fee.

Is my production data used to train AI models?

NO! Your data is never used to train AI models. The Smart Assistant accesses your live ALIX data solely to answer your questions, in line with ALIX's privacy and data residency commitments.

See the Smart Assistant in action

Try ALIX free and explore the Smart Assistant with your own data.
No commitment, no credit card required.