Draft #
When created, an order is in the Draft status.
Possible transitions: quote submitted, opened, canceled.
Quote submitted #
An order in the Draft status can be marked as Quote submitted. To do this, click More Actions -> Quote submitted.
Possible transitions: open, canceled.
On hold #
Only an order in the Open status can be put in the On hold status by clicking More Actions -> Hold.
Possible transitions: open, canceled, closed.
Open #
Possible transitions: pending, canceled, closed.
Closed #
An order in the Open or On hold status can be set to the Closed status. Once the order is closed, it is no longer possible to modify it.
Possible transitions: open.
Canceled #
You can cancel a sales order as long as it is not in the Closed status. Once the order is canceled, it is no longer possible to modify it.
Possible transitions: none.