Install coftware on computer #
Important: Please ensure that the Dymo printer and/or Dymo Label software and Connect are not installed on this computer before you begin the procedure. To learn how to uninstall the software, click here.
- Download Dymo Connect software at: https://www.dymo.ca/support?cfid=user-guide
- Start the software installation by double-clicking the downloaded file.
- Follow the install steps :
- Choose your installation language.
- Download the following programs (if required).
- Click Next.
- Accept the terms and conditions and click Next.
- Choose your installation location and click Next.
- Click Next.
- Click Install.
- Click Finish to open the software.
- Choose your installation language.
- After the installation is complete, you should have the active Dymo service on your computer.
Connect the printer to the computer #
- Connect the power to the printer.
- Connect the printer to the computer.
- Windows should detect the printer and install it automatically.
- Following the installation, you should be able to access your printer in Windows:
Test printing in ALIX #
Following the previous steps, test printing in ALIX with one of these methods :
- Print a location in warehouse’s configurations :
- Print an inventory in inventory module :
- Print a card in operations module :
Uninstall the software #
- Before starting the procedure, make sure to stop the DYMO Label/Connect services.
- Open Control Panel from the Windows search bar.
- In the Programs section, select Uninstall a program.
- Browse the list of programs and select DYMO Label / DYMO Connect.
- Click Uninstall.
- A restart may be required to uninstall DYMO Connect.